Frequently Asked Questions

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Frequently Asked Questions

What areas does MB Appliance & HVAC Services cover?

We proudly serve London, Ontario, and nearby cities including St. Thomas, Strathroy, and Woodstock. Whether it’s an emergency furnace repair or a broken dishwasher, our technicians are just a call away.

Do you offer same-day or emergency repair services?

Yes, we provide same-day and 24/7 emergency service for HVAC and appliance repairs. No heat, no cooling, or a major appliance breakdown — we’re here when you need us most.

What appliances do you repair?

We repair all major household appliances: fridges, ovens, stoves, dishwashers, washers, dryers, and freezers. We service popular brands like LG, Samsung, Whirlpool, GE, and Frigidaire.

How much does an appliance repair usually cost?

Most appliance repairs range from $120 to $350, depending on parts, labor, and model. We always provide upfront quotes before starting any repair.

What HVAC systems do you service?

We handle furnaces, air conditioners, heat pumps, boilers, and ductless mini-splits for both residential and light commercial clients.

What should I do if my furnace stops working in winter?

First, check your thermostat and breaker. If the issue continues, call us for 24-hour furnace repair in London, Ontario. We’ll restore your heat fast.

Do you offer maintenance plans?

Yes, our annual maintenance plans include full system inspections, tune-ups, and filter replacements to keep your HVAC and appliances running efficiently.

How often should I service my furnace and air conditioner?

Service each unit once per year: your furnace in fall and your AC in spring. This prevents breakdowns, saves energy, and extends equipment life.

Can you install new HVAC units or appliances?

Absolutely. We provide full installation services for new furnaces, AC units, and major appliances — installed safely and up to code.

Why is my dryer taking too long to dry?

Common causes include a clogged vent, worn heating element, or thermostat issue. Our dryer repair experts will diagnose and fix it quickly.

When should I replace my furnace or AC?

If your system is 15+ years old, needs frequent repairs, or struggles to keep consistent temperature, a replacement may save money long term.

Do you handle warranty repairs?

Yes. We can assist with manufacturer or extended warranties and service most major brands under warranty coverage.

How long does a typical repair take?

Most repairs take under two hours once diagnosed. We stock common parts to minimize downtime.

Do you provide free estimates for installations?

Yes, we offer free, no-obligation quotes for HVAC system upgrades or new appliance installations.

What are your hours of operation?

Our team operates Monday to Saturday, 8 AM to 6 PM, with 24/7 emergency service available year-round.

How can I tell if my fridge needs repair?

If you notice frost buildup, loud noises, or uneven cooling, call us before it becomes a major issue or food loss risk.

Do you clean dryer vents or AC ducts?

Yes, we provide dryer vent cleaning and air duct services to improve airflow, energy efficiency, and air quality.

Are your technicians licensed and insured?

Yes. Every MB technician is licensed, insured, and experienced in both residential and commercial systems.

Do you offer financing or payment plans?

Yes, we offer flexible payment options for large HVAC replacements or installations. Ask our team for details.

What makes MB Appliance & HVAC Services different?

Over 30 years of hands-on experience, transparent pricing, and honest service set us apart. We treat your home like our own.

TESTIMONIALS

What Our Clients Says

“Woke up to a flooded laundry room — called MB Appliances at 7 AM, and the plumber was at my door by 8:30. They stopped the leak, cleaned up, and had everything fixed before lunch. Absolutely lifesavers!”

- Sarah M., London, ON

“Our furnace stopped working in the middle of a cold snap. MB Appliances sent a technician within hours and had the heat running again the same day. Professional, polite, and fair pricing — couldn’t ask for better service.”

- YJames P., Dorchester, ON

“My refrigerator suddenly died right before the weekend. MB Appliances diagnosed it over the phone, came out the same afternoon, and had it cooling again within an hour. Super efficient and honest team.”

- Lisa R., Strathroy, ON

“We had a power outage caused by faulty wiring, and I was worried it would take days. Their electrician arrived that evening, fixed the panel, and made sure everything was safe before leaving. Five stars all the way!”

- Michael T., St. Thomas, ON

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